Airport Check-in Chaos Eases; Air India Says ‘Third-Party System’ Fault Resolved

Last Updated:December 03, 2025, 07:08 IST

A major check-in disruption at several airports eased on Tuesday night after Air India confirmed that a third-party system fault had been fully resolved.

Air India announced on Tuesday night that a technical problem affecting check-ins at several airports had been completely fixed. The disruption, caused by a third-party system, had delayed flights of multiple airlines earlier in the evening.

In a statement on X, the airline said, “The third-party system has been fully restored, and check-in at all airports is functioning normally. All our flights are operating as per schedule.” Air India also thanked passengers for their patience.

#ImportantUpdateA third-party system disruption has been affecting check-in systems at various airports, resulting in delays across multiple airlines, including Air India. Our airport teams are working diligently to ensure a smooth check-in experience for all passengers. While…— Air India (@airindia) December 2, 2025

The airline had earlier explained that the fault had led to delays across several carriers and that its airport teams were working continuously to support passengers and restore normal operations.

The latest disruption follows a similar incident earlier this month, when a major technical glitch at Delhi Airport’s air traffic control system disrupted operations on 7 November. A software failure in the Aeronautical Message Switching System slowed down the clearance of flight information, causing delays to build rapidly. By 9 am, more than 150 flights had been affected, with many departures running over an hour late. Officials had also warned that limited parking space could soon impact incoming flights. The episode highlighted the growing pressure on aviation infrastructure and the need for stronger safeguards against system failures.

About the Author

Shuddhanta Patra

Shuddhanta Patra, a seasoned journalist with eight years of experience, serves as Senior Sub‑Editor at CNN News 18. With expertise across national politics, geopolitics, business news, she has influen…Read More

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Location :

Delhi, India, India

First Published:

December 03, 2025, 06:59 IST

News india Airport Check-in Chaos Eases; Air India Says ‘Third-Party System’ Fault Resolved

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